Veterinary Client Service Representative (Veterinary Receptionist / Front Desk)
St. Paul Veterinary Clinic — Milwaukee, WI
Full-Time | Day Shifts Only | No Nights or Weekends
Pay: $18–$23 per hour, based on experience
$500 Signing Bonus for Qualified Candidates

About St. Paul Veterinary Clinic

St. Paul Veterinary Clinic is a well-established small animal hospital under new management. We are committed to creating a positive, supportive work environment where every team member feels appreciated. Our Veterinary Client Service Representatives (CSR) are the face and voice of our hospital — greeting clients, answering phones, scheduling appointments, handling medical records, and supporting our veterinary technicians and veterinarians.

If you have experience as a Veterinary Receptionist, Medical Receptionist, Customer Service Representative, or Front Desk Coordinator in a veterinary clinic, animal hospital, or medical office — we want to hear from you!

Key Duties and Responsibilities

Provide outstanding customer service to pet owners in person and over the phone
Answer multi-line phone system and triage client inquiries
Schedule veterinary appointments and update patient records in practice management software (Avimark, Cornerstone, or similar)
Check in and check out patients, collect payments, process insurance claims
Maintain accurate client and patient information, medical records, and files
Communicate clearly with veterinary assistants, veterinary technicians, and veterinarians to ensure high-quality patient care
Handle difficult or emotional situations calmly and professionally
Assist with clerical tasks, faxing, scanning, email, and inventory as needed
Keep the reception area clean and organized

Qualifications

Required: Minimum 1–2 years experience in a veterinary front desk, medical office receptionist, or high-volume customer service role
Experience using veterinary practice management software (Avimark, Cornerstone, eVet, or similar) strongly preferred
Excellent communication skills, phone etiquette, and ability to handle multiple tasks simultaneously
Reliable, punctual, and a team player with a positive attitude
Strong conflict resolution and problem-solving skills
Leadership experience or interest in a lead CSR role is a plus

Compensation and Benefits

Competitive pay: $18–$23 per hour, depending on skills and veterinary experience
$500 signing bonus for highly qualified candidates who join and stay
Full-time schedule: Monday to Friday, daytime hours only
No nights, no weekends, no on-call shifts
Paid time off, employee pet care discounts, opportunities for professional development
Supportive management team and positive clinic culture

Why Join St. Paul Veterinary Clinic?

We understand how vital our Veterinary Client Service Representatives are to patient care and client satisfaction. We offer stability, respect, and a healthy work-life balance. You will work alongside a caring team of veterinary professionals dedicated to providing the best medical care for our patients and the best service for our clients.

How to Apply

If you are an experienced Veterinary Receptionist, Veterinary CSR, or medical front desk professional looking for a rewarding new opportunity, apply today and see what makes St. Paul Veterinary Clinic a great place to grow your career.

Job Type: Full-time
Pay: $18.00 – $23.00 per hour
Benefits:

Employee discount
Paid time off
Professional development assistance

Schedule:

Monday to Friday
Day shift only
No weekends
No nights

Work Location: In person — Milwaukee, WI

Apply today to join a veterinary clinic that values you as much as the pets we care for!

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Expected hours: No more than 40 per week

Benefits:

401(k)
401(k) matching
Continuing education credits
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance

Schedule:

10 hour shift

Shift availability:

Day Shift (Required)

Ability to Commute:

Milwaukee, WI 53208 (Required)

Ability to Relocate:

Milwaukee, WI 53208: Relocate before starting work (Required)

Work Location: In person

St. Paul Veterinary Clinic jobs

Veterinary Client Service Representative (Veterinary Receptionist / Front Desk)

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