Receptionist – Sydney Dog and Cat Boarding
Casual 10–40 hours/week
Sydney Dog and Cat Boarding is seeking an experienced receptionist to join our team. This is a hands-on role in a busy, pet-focused environment where you'll be the first point of contact for clients and play a key role in ensuring smooth day-to-day operations.
Key Responsibilities
- Manage incoming calls, client bookings, and general enquiries.
- Greet clients and their pets in a professional and friendly manner.
- Coordinate and manage bookings using our reservation system.
- Upsell and cross-sell services and products where appropriate.
- Respond to pet care and breed-related enquiries with confidence.
- Support daily operations and assist with administrative tasks.
- Use software tools including Microsoft Office, Outlook, Excel, and Xero.
About You
- Minimum 3 years' experience in a receptionist role.
- Experience in a boarding kennel or veterinary setting is highly regarded.
- Excellent written and verbal communication skills.
- Strong multitasking and time management abilities.
- Confident upselling and promoting services and products.
- Knowledge of dog and cat breeds is preferred.
- Comfortable handling dogs and cats of various breeds and sizes.
- Must be reliable, punctual, and work well within a team.
- Own transport and local to the Penrith area.
- Must be flexible with working hours and available Saturdays, public holidays, and peak periods (e.g. school holidays and Christmas).
What We Offer
- Potential to grow into a full-time position.
- Supportive, team-oriented work environment.
- Staff discounts on services.
To Apply:
Please submit your resume and a cover letter outlining your relevant experience and availability. Only applications with a cover letter will be considered. Immediate start available for the right candidate.
Job Type: Casual
Pay: From $29.33 per hour
Benefits:
Experience:
- Reception: 3 years (Preferred)
- Animal care: 1 year (Preferred)
Licence/Certification:
- Driver Licence (Required)
Work Authorisation:
Work Location: In person
