Facility Assistant (Animal Management)

Tweed Shire Council • Murwillumbah, New South Wales, Australia • USD $ 56.14k / year • 2w ago

Join Our Team as a Facility Assistant – Animal Management Facility

About the role:

As a Facility Assistant, you’ll play a vital role in the day-to-day operations of the Tweed Shire Council Animal Management Facility. Reporting to the Facility Officer, you’ll be responsible for:

Observing and reporting animal health and behaviour.
Administering medication and providing basic first aid under veterinary guidance.
Cleaning kennels, catteries, and livestock areas to maintain hygiene and meet husbandry standards.
Assisting with facility presentation and laundry duties.
Updating records in Council systems and external databases such as the Companion Animal Register (CAR).
Providing respectful and helpful customer service, including processing payments.
Handling sensitive situations with tact and professionalism.

This role requires a practical understanding of animal management facilities and associated tasks, including euthanasia.

What's on offer:

a base salary ranging from $56,135 per annum with competency-based increments up to $63,620 per annum, plus 12% super

76 hour, 9 day fortnight

training and development opportunities

flexible work options for a healthy work/life balance

generous employment conditions (we have too many to list -

We are seeking:

Certificate II in Animal Care Services (or equivalent) and experience handling companion animals and livestock in commercial or regulatory settings.
Ability to manage anxious, aggressive, or fearful animals; knowledge of animal husbandry, disease prevention, and breed-specific behaviours.
Strong customer service skills, especially in sensitive situations, with accurate record-keeping and reporting.
Proficiency in basic computer software and Council systems.

Why Join Us?

Make a meaningful impact in animal welfare.
Be part of a supportive and dedicated team.
Work in a dynamic environment with varied daily tasks.

About us:

Located on the picturesque far North Coast of NSW, bordering the Gold Coast.
The Tweed is a vibrant, diverse location offering a lifestyle near the water, in a rainforest or on a farm.
Tweed Shire Council is committed to employment equity and diversity and encourages applications from people of all ages, abilities and backgrounds in both traditional and non-traditional roles. We provide workplace adjustments for people with disability, and access to flexible work options.
Join an employer of choice. Professionals Australia (Local Government Engineers’ Association) has named Council the 2021 Employer of Choice for our great employment practices within NSW local government.

Where it's located:

This position is based in Murwillumbah and can be directed to work from any Council work site.

Position closes:

Friday 29 August 2025 at 12 noon sharp (NSW time). Late applications will not be permitted.

Pre-Employment Screening:

Tweed Shire Council conducts pre-employment assessments as part of its recruitment process.

Job offers are not made until screening has been completed. Tweed Shire Council uses third-party providers to undertake:

Pre-employment medical – some roles require a functional (physical) assessment, and all positions are subject to drug and alcohol screening (a positive test result means the recruitment process ends and your application will not be considered).
Background screening - verifies that the information you have provided throughout the recruitment process is true and correct.

Reference Checks are undertaken by the panel. Your 2 referees should ideally be your current and most recent supervisors. Your referees are not contacted unless you’ve been interviewed and are a preferred candidate.

Immunisation:

This position is identified as at risk of contracting vaccine-preventable/manageable diseases and as a consequence impacted employees are strongly recommended to participate in Council’s workplace vaccination program.

How To Apply:

You must use your own email address, and not one used previously by another person that has applied for a position with council.

Once you start your online application, you cannot save and return to it later.

Have your Resume document ready to go.

If you'd like to COPY and PASTE question fields into a separate Word document to work on over time, please find them listed below:

Why are you interested in working at Tweed Shire Council, and what excites you most about this particular opportunity?

Certificate II in Animal Care Services (or equivalent), with demonstrated experience handling companion animals and livestock in commercial or regulatory settings.

Detail your experience handling an anxious or aggressive animal

Detail your knowledge of animal husbandry and disease prevention in your daily work?

Detail your knowledge of basic computer software and your ability to quickly learn

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