About The Andersons Inc.The Andersons Inc. is a North American agriculture and renewable fuels company that conducts business in the agribusiness and renewables sectors. Guided by its Statement of Principles The Andersons is committed to providing extraordinary service to its customers helping its employees improve supporting its communities and increasing the value of the company. For more information please visit www.andersonsinc.com.Position OverviewThe eCommerce Digital Design & Sales Support Intern supports revenue-generating eCommerce initiatives by applying digital design content execution customer insight and performance analysis across customer-facing channels. This role partners closely with the eCommerce team and cross-functional stakeholders to support promotions new product launches and expansion into new retail media and marketplace platforms. The intern will contribute to the execution optimization and analysis of digital experiences including email SMS push notifications and retail media listings while gaining hands-on exposure to how customer behavior voice of customer insights and data-driven decision-making directly increase eCommerce sales performance.ÂKey Responsibilities Drive eCommerce sales initiatives through promotions new product launches and seasonal campaigns with a focus on customer conversion and purchase behavior.Collaborate across cross-functional departments including supply chain IT and product specialist to execute campaigns and onboard products to new retail media and marketplace platforms.Research retail media platform-specific listing content and algorithmic performance requirements to improve product discoverability and increase revenue.Execute product onboarding by creating optimizing and managing digital assets within retail media databases ensuring listings are accurate customer-focused and sales-ready.Execute writing design and build of email SMS and push notifications that support the customer purchase journey and target specific audience segments.Monitor email SMS and push notification performance on a weekly basis and analyze key metrics such as open rates click-through rates conversions and unsubscribe rates to identify opportunities to improve customer engagement and sales outcomes.Conduct A/B testing to optimize subject lines content and layouts to improve customer response and conversion rates.Apply graphic design skills to adapt content for multiple digital formats and platforms with a focus on clarity usability and customer decision-making.Analyze industry trends competitor activity and customer-facing digital experiences to provide recommendations that improve conversion and revenue performance.Conduct voice-of-customer analysis by reviewing qualitative feedback such as reviews ratings Q&A and on-site behavior to identify customer pain points friction areas and opportunities to improve customer shopping experience.ÂWhat You Will LearnHow eCommerce sales teams plan and execute promotions product launches and seasonal campaigns that influence customer purchase decisions.How retail media and marketplace platforms evaluate and rank product listings and how customer-focused content and assets impact discoverability and sales.How digital touchpoints such as email SMS push notifications and retail media environments function as direct customer interactions within the Ecommerce sales funnel.How to analyze campaign performance metrics and customer behavior to improve conversion engagement and revenue outcomes.How voice-of-customer inputs reviews ratings engagement data are used to refine digital experiences and sales strategies.How to evaluate competitive digital experiences and identify opportunities to reduce friction and improve usability.How cross-functional teams collaborate across supply chain IT R&D and operations.What is Expected of You and Others at This LevelMinimal job-related experienceAcquires basic skills to perform routine tasksWork is prescribed and completed with little autonomyWorks with either close supervision or under clearly defined proceduresMinimum Qualifications & SkillsHigh School Diploma or GED equivalent required.Pursuing a degree in graphic design digital media eCommerce business or a related field or equivalent experience.Strong graphic design skills with an interest in understanding customer behavior digital commerce and how to influence purchasing behavior.Familiarity with digital customer touchpoint channels such as email SMS push notifications or retail media platforms preferred.Strong attention to detail and ability to manage multiple tasks in a fast-paced environment.0-2 yearsâ relevant experience required.This job description is intended to describe the general nature and level of work performed. It does not include all responsibilities and skills required of the job and may be changed at any time. All responsibilities must be completed in compliance with all safety protocols policies procedures and consistent with the spirit and philosophy of The Andersonsâ Statement of Principles.#LI-EM
