Position SummaryAbout The Andersons Inc.The Andersons Inc. is a diversified company rooted in agriculture that conducts business in the agribusiness and renewables sectors. Guided by its Statement of Principles The Andersons is committed to providing extraordinary service to its customers helping its employees improve supporting its communities and increasing the value of the company. For more information please visit www.andersonsinc.com.This position is responsible for supporting managing and optimizing enterprise endpoint environments to ensure secure efficient and reliable technology experiences for all users. The Analyst II End User Services partners with business stakeholders expands internal networks and proactively seeks opportunities for continuous improvement.Key ResponsibilitiesApply advanced systems analysis techniques to evaluate user and organizational requirements determining hardware software and system specifications for endpoint management and IT infrastructureDesign develop and refine configuration frameworks and security controls ensuring compliance and operational consistency across platformsAnalyze implement and optimize automation solutions including scripting and workflow development to streamline processes and enhance scalabilityCreate maintain and improve documentation for system architecture change management and deployment processes supporting future modifications and best practicesDevelop test and validate system configurations and integration strategies ensuring compatibility version control and reliabilityMonitor and evaluate system performance and deployment outcomes using analytical methods to identify improvements and optimize infrastructure efficiencyTroubleshoot moderately difficult technical issues proactively seeking opportunities for continuous improvementBuild relationships across the organization contributing meaningfully to business conversations and expanding internal networksWhat is expected of you and others at this levelIntermediate knowledge and experience in own discipline; still acquiring higher level knowledge and skillsSolves a range of straightforward problemsAnalyzes possible solutions using standard proceduresReceives a moderate level of guidance and directionEducation & Experience RequirementsBachelorâs Degree required preferably in Information Systems/Technology2-5 yearsâ relevant experience requiredExpert level profeciency in SCCM/Intune or any other MDM solutionCitrix or any other modern virtualization platform experienceVDI Virtual Desktop Infrastructure experienceGroup Policy Management and Active Directory/Entra Management experienceExperience in AVD Azure virtual desktop and configuring image deployments is a strong plusExcellent organizational skills and attention to detailÂExcellent written and verbal communication skillsÂProficient in Microsoft Office Suite or similar softwareÂPhysical Requirements and Working EnvironmentProlonged periods of sitting at a desk and working at a computerÂOccasionally lift up to 50 lbsBenefitsWe value our team members and offer a comprehensive benefits package including:Paid Time Off including Accrued Vacation Floating Holidays Sick Time and more401k with employer matchingMedical Dental and Vision insurance plansDisability insuranceLife insurance coverageThis job description is intended to describe the general nature and level of work performed. It does not include all responsibilities and skills required of the job and may be changed at any time. All responsibilities must be completed in compliance with all safety protocols policies procedures and consistent with the spirit and philosophy of The Andersonsâ Statement of Principles.Â
